Frequently Asked Questions
At Laurel Springs, we are dedicated to providing students with a premier college preparatory education. In order to ensure the smooth progression of coursework and the maintenance of transcripts, our policies and refunds clearly define the respective responsibilities of the Laurel Springs School and our students.
What is the Laurel Springs Enrollment Agreement?
The Laurel Springs Enrollment Agreement is intended to make the relationship with our families clear, and to set forth the policies that govern that relationship. Laurel Springs School partners with you to provide educational services and support for each of our students. Your payment plan provides you with enrollment in an accredited school, the choice of curriculum (books or online courses), and teacher services. Your fees pay for administrative services, counseling options, education support services, ongoing customer service and maintenance of student records, evaluations and transcripts. The Laurel Springs Enrollment Agreement is signed after a student is admitted to our school.
What if my child needs to withdrawal from school?
If a student withdrawals from school between 1 and 30 days after the enrollment start date, 75% of the tuition is refundable and will be applied to any remaining balance due. All fees, shipping costs and taxes are non-refundable, with the exception of tuition. If the student’s request to withdrawal occurs after 30 days of enrollment, no refund is available and all unpaid balances are due immediately.
Courses taken during our summer program are not eligible for refunds.
What if my child needs to drop a course?
A student has 9 calendar weeks (semester course) or 18 calendar weeks (full-year course) from the course start date to drop a course. Within this time frame the course(s) will be removed from his or her transcript. After this date and through the student’s enrollment end date, the course(s) will not be removed and a ‘W’ will be listed on their transcript. The course must be dropped before the end date to receive a “W.” If an enrollment end date has passed, a student may not drop a course and an Incomplete (I) grade will be entered on the student’s transcript. The student will have one calendar year from the course end date, including extensions, to re-enroll in and complete the course successfully or the “I” grade will be replaced with an “F” grade.
What is the financial impact of dropping a course?
If a student drops a course between 1 and 30 days after the enrollment start date, 75% of the tuition cost is refundable and will be applied to any remaining balance due. If the student’s request to drop the course occurs after 30 days no refund/credit is available.
What if my child needs to change their course curriculum?
If parents choose to change the type of course their child is taking (e.g. online to textbook), or the subject matter being studied (e.g. chemistry to physics) within the first 30 days of enrollment, the full cost of the course being dropped is credited towards the new course. However, parents are required to return any materials for the original course. After 30 days of enrollment, a prorated credit will be applied towards the cost of the new course, based on the time the student was enrolled in the original course.
Can we return our books?
In order to provide quality learning materials, Laurel Springs School does not buy back books or other learning materials. An exception is made during the first 30 days after the enrollment start date for course changes as outlined under “Changing Course Curriculum” above.
Charity organizations and many educational facilities in your local area may be able to accept your kind donation of used materials. Also, Amazon and eBay are great options for resale of textbooks. Any materials returned to Laurel Springs School will be donated.
What is your extension policy?
If a student is unable to complete a course by their designated enrollment end date, an extension on the enrollment period may be purchased if the student has completed a sufficient number of lessons to qualify.
Extensions are granted based on the discretion of the Student Services Department, and must be purchased within one month of the enrollment end date. When a request for an extension is submitted, Student Services will examine the student’s progress in all courses to determine if a one or two month extension is required. Additionally, if work is submitted in bulk towards the end of an enrollment, an extension may be required in order to accommodate grading time.
